Contact Us
Get in touch with our support team. We're here to help with your music promotion campaigns.
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FAQ
Frequently asked questions
Targeted curator outreach begins within 24 hours. Review timing and playlist decisions belong to each independent curator, so placement timing is not guaranteed.
Genuine streams may follow if a curator independently adds your track and listeners choose to play it. Volume and timing vary; 2LIVE never sells or guarantees plays.
We research independent playlists that fit your sound, then contact relevant curators through human-led outreach. Curators retain full editorial control.
Use your 2LIVE dashboard for campaign activity and Spotify for Artists for listener and playlist data made available by Spotify.
Yes, we work with artists, podcasters, and record labels worldwide. Our playlist network includes curators from multiple countries and regions, covering both local and international playlists.
We support a wide range of genres and use your track's sound, mood, and audience fit to guide outreach. Curators decide independently whether a track fits.
Genuine listener activity may generate royalties through your distributor. Rates and earnings vary, and 2LIVE does not promise revenue or a return on campaign spend.
2LIVE prohibits bots, artificial streaming, and paid placement. We provide human-led outreach only, and independent curators retain editorial control.
The self-serve flow currently supports music tracks that are live on Spotify. Contact support before purchasing for non-music content.
Campaigns run in 30-day billing cycles. Each cycle includes the targeted curator submissions listed in your plan and renews automatically until you cancel.
Email support@2live.to for any questions or account issues. Our team typically responds within 24 hours during business days (M-F).